March 7 leadership speaker to talk on customer service

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Michael Hoffman of Carrollton will be the next speaker in the Leadership Perryton XVII series.

He will talk on “OWN Your Influence” on Thursday, March 7, at the Frank Phillips College Allen Campus. Registration is at 6 p.m., with the seminar starting at 6:30 p.m.

The seminar is free. His appearance is sponsored by Hi-Plains Hull and Vermejo Energy.

According to Hoffman, creating, igniting and equipping employees who own their customer interactions is a complex process. Leaders must first expose their employees to the ideas and skills of ownership and help them apply those to their daily actions.

 

 

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